RULE # 1
“Le petit jouteur” is a distribution brand owned by the company Coutellerie De La Boissière (Auzier Benjamin) whose head office is located at 2 Chemin des Cantals 34150 La Boissière, Siret: 510 397 458 00025.
These general conditions of sale relate to the terms and conditions under which Coutellerie De La Boissière offers and sells its products.
These general conditions of sale are concluded between Coutellerie De La Boissière on the one hand and any natural or legal person wishing to make a purchase via our website www.le-petit-jouteur.fr
These general conditions of sale, will prevail over any other conditions appearing in any other document except prior written agreement and, will be applicable in Metropolitan France (with the exception of delays and delivery costs)
Coutellerie De La Boissière reserves the right to adapt or modify these terms and conditions at any time, the version of the general conditions of sale applicable to any transaction being that shown online on the site at the time of the order.
2-Acceptance of conditions:
The customer acknowledges having read these general conditions of sale when placing an order and declares to accept them without reservation.
These General Terms and Conditions of Sale govern the contractual relationship between Coutellerie De La Boissière and the customer, both parties accepting them without reservation.
The customer declares to have full legal capacity allowing him to commit under these general conditions of sale.
The products offered for sale are those listed in the catalog published on the site le petit jouteur all the products offered are in principle available in our workshops, unless otherwise noted in the product sheet.
Coutellerie De La Boissière takes great care in the presentation and description of the products offered to best satisfy customer information. Each product is accompanied by a description and photos, these are made to be as faithful as possible to the products but can not be considered as contractual.
The company Coutellerie De La Boissière, reserves the right to modify or change the products presented in the catalog without prior notice, the company Coutellerie De La Boissière undertakes, however, not to modify the specifications of the products already ordered by the customer.
In case of proven unavailability of delivery of the ordered product, we will make a partial or deferred delivery, the balance will be delivered later. In the event of non-acceptance by the customer of the delivery period imposed by this non-availability, the company Coutellerie De La Boissière will offer a replacement product, the customer will be free to accept or refuse it.
In accordance with article L 111-1 of the consumer code, the customer has the possibility of obtaining additional information by writing to email@example.com
The prices of the products offered are indicated in euros all taxes included, excluding participation in shipping costs.
The amount of the shipping costs is indicated in the basket which can be viewed at any time.
Coutellerie De La Boissière reserves the right to modify its prices, products will be invoiced on the basis of the prices in force at the time of registration of the order.
Prices may be subject to specific promotions, sales or promo codes. In this case, the discounts offered to the customer are not cumulative.
Automatic registration systems are considered as proof of the nature of the content and the date of the order. Coutellerie De La Boissière will confirm to the customer the acceptance of their order by sending a confirmation message to the email address provided by the customer.
Taking orders on the site is subject to compliance with the procedure implemented by the company Coutellerie De La Boissière, materialized by a succession of steps that the customer must imperatively respect to validate his order. The customer will have the possibility, before definitively validating his order, to check the detail of it and its total price, and to correct any errors before confirming it. Once the basket validated, the customer will have to validate the general conditions of sale, choose the address and method of delivery and finally validate the method of payment, this last step formalizing the sales contract between the company Coutellerie De La Boissière and the customer.
In the event of payment by transfer, Coutellerie De La Boissière reserves the right to cancel the order in the event of non-receipt of the transfer within 8 days.
Once the payment has been validated, Coutellerie De La Boissière sends the customer a summary of his order by email, including details of the order, the price including the amount of transport costs and the expected delivery times. To this end, the customer formally accepts the use of electronic mail for confirmation by Coutellerie De La Boissière of the order. In any case, invoices will be sent by email when paying on the le-petit-jouteur.fr site.
Coutellerie De La Boissière reserves the right to refuse an order from a customer with whom there is a dispute or payment incident from a previous order or who contravenes the present provisions.
Payment is due upon order. Payments will be made by the chosen payment method. The customer guarantees to Coutellerie De La Boissière that he has the necessary authorizations to use the method of payment chosen by him during the validation of the order.
In the event of refusal to authorize payment on the part of officially accredited bodies, or in the event of non-payment, Coutellerie De La Boissière gives itself the right to refuse delivery or to honor the order.
Payments are made using bank cards defined on the site, which use the most confidential 3DSecure security protocol. Thanks to an ultra-secure encryption system, it guarantees total secrecy of the bank data that you exchange with le-petit-jouteur.fr at any time of your order.
To know when you are in secure mode, locate the padlock that appears at the bottom right of your screen and the beginning of the address becomes: https: //:.
By check or transfer, in this case the order will be considered effective only when the payment has been received and cashed.
Orders are dispatched within 24 hours after acceptance of the order from Monday to Friday, excluding holidays. Orders placed on Friday after 12 noon will not be processed until the following Monday.
The products are delivered to the delivery address provided by the customer when ordering. If the delivery address is different from the billing address, these two separate addresses should be provided in the order form. In the event of incorrect or incomplete information having led to the impossibility for the carrier to proceed with delivery, a second delivery will be considered upon payment of a new shipping cost by the customer, even in the case of an order benefiting free shipping.
Deliveries are made by Coutellerie De La Boissière carriers, or partner carriers in mainland France (including Monaco and Corsica). The deadline is made within two and three days with a maximum of ten (10) working days after receipt of the order.
These deadlines are given for information only, Coutellerie De La Boissière cannot be held responsible for delays due to the carrier.
Shipping costs are fixed at € 3 for any order below € 35, no additional packaging or processing costs will be charged to the customer. Shipping costs for other destinations will be subject to an additional quote.
For professionals, the shipping costs are fixed at 30 € for any order less than 300 € HT, no additional packaging or processing costs will be charged to the customer. Shipping costs are free for any order over 300 € HT in mainland France. Shipping costs for other destinations will be subject to an additional quote.
9-Delay, loss, damaged package:
The products ordered are transported at the risk of the recipient. The customer must carry out a physical examination of the condition of the package delivered by the carrier as well as the examination of the content, and this in the presence of the delivery person. Any anomaly noted must imperatively be the subject of handwritten reservations entered on the delivery slip of the carrier. These reservations must be explicit and detailed, dated and signed by the client in order to avoid any subsequent dispute. In the event that one or more of the products ordered are missing or damaged, the customer or the recipient must make any reservations to the carrier within a maximum of three days of receipt and notify it on the delivery slip. carrier. No claim will be taken into account in the absence of reservations made on the delivery slip. In the event of apparent defects, the customer has the right to return within seven days. Force majeure discharging Coutellerie De La Boissière from its obligation to deliver: war, riot, fire, strikes, accidents and the impossibility of being supplied.
The individual customer has a right of withdrawal which he can exercise without reason, within fourteen clear days from the delivery of the order. (Extended until the first working day if the deadline expires on a WE or public holidays or thatched) to return them to the company Coutellerie De La Boissière against exchange or refund. In this case, the customer must return the new, intact products, accompanied by all the possible accessories without having been used. If the right of withdrawal is exercised, Coutellerie De La Boissière undertakes to reimburse the sums paid by the customer within fourteen days, with the exception of return costs which remain the responsibility of the customer. We will not accept postage due returns or without the withdrawal form.
All products without exception are systematically checked before shipment. .Items are new and in perfect condition before packaging.
As stipulated in paragraph 9, the customer is recommended to check the condition and content of his package in the presence of the delivery person. If the package is damaged and that it contains missing or damaged products, the customer is advised to refuse the package, obligatorily indicating the reason for its refusal on the carrier’s slip, the package will be returned to us so that we can proceed to an exchange or refund.
If the deterioration is due to improper use or an external cause, this cannot give rise to a guarantee.
In any event, the customer benefits from the legal guarantee of eviction and hidden defects provided for in articles 1625 and following of the civil code. The customer can contact customer service by email at firstname.lastname@example.org
These general conditions of sale are subject to French law.
In accordance with the Data Protection Act article 34 of January 6, 1978, the customer has a right of access, rectification, opposition and deletion of data concerning him. The information collected by the company during a customer order is necessary for the management of the transaction and for this purpose may be communicated in whole or in part to the providers of the Coutellerie De La Boissière company involved in the execution of the command. The Customer is informed that this personal data may also be collected by an organization in charge of analyzing orders and combating credit card fraud
All elements of the site le petit jouteur are and remain the exclusive intellectual property of Coutellerie De La Boissière. No one is authorized to reproduce, exploit, rebroadcast or use for any purpose whatsoever, even partially, elements whether software, visual or audio. 15-Legal notices: le-petit-jouteur.fr is the sales site for Coutellerie De La Boissière.
Headquarters: 2 Chemin des Cantals 34150 La Boissière Siret: 51039745800025
Naf code: 4759B